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12th Day: Holiday Security Tips All Wrapped up Together

Would you like to give the people you care about some peace on earth during this holiday season? Take a few minutes to pass on our 12 privacy tips that will help them protect their identities, social media, shopping and celebrating over the coming weeks. The more people that take the steps we’ve outlined in the 12 Days of Christmas, the safer we all become, collectively.

Have a wonderful holiday season, regardless of which tradition you celebrate. Now sing (and click) along with us one more time.  

On the 12th Day of Christmas, the experts gave to me: 

12 Happy Holidays,

11 Private Emails,

10 Trusted Charities

9 Protected Packages

8 Scam Detectors

7 Fraud Alerts

6 Safe Celebrations

Fiiiiiiiiiiive Facebook Fixes

4 Pay Solutions

3 Stymied Hackers

2 Shopping Tips

And the Keys to Protect My Privacy

John Sileo is an an award-winning author and keynote speaker on identity theft, internet privacy, fraud training & technology defense. John specializes in making security entertaining, so that it works. John is CEO of The Sileo Group, whose clients include the Pentagon, Visa, Homeland Security & Pfizer. John’s body of work includes appearances on 60 Minutes, Rachael Ray, Anderson Cooper & Fox Business. Contact him directly on 800.258.8076.

WWBD? (What Would Bond Do?) Five Steps to Secure Your Business Data

I finally got around to watching the latest 007 installment, Skyfall, and it appears even James Bond has entered into the world of Cyber Crime as he tries to protect a computer drive with a list of British agents from falling into the wrong hands.  And like the proverbial victims in a James Bond flick, you and your business data are under assault, even though it may not always be as obvious as getting thrown off a train.  Why?  Because your business data is profitable to would-be thieves. And for many of those thieves, that data is easy to get and the theft can be next to impossible to trace.

Sony PlayStation Network, Citigroup, Lockheed and several others have seen more than 100 million customer records breached, costing billions in recovery costs and reputation damage.  If it can happen to the big boys, it can happen to you.  If you don’t have Bond on your side fighting off the villains, take these steps to take to secure your business data:

Involve your employees. No one in your organization will care about data security until they understand what it has to do with them. So train them to be skeptical. When they’re asked for information, teach them to automatically assume the requestor is a spy. If they didn’t initiate the transfer of information (e.g., someone official approaches them for login credentials), have them stop and think before they share. Empower them to ask aggressive questions. Once employees understand data security from a personal standpoint, it’s a short leap to apply that to your customer databases, physical documents and intellectual property. Start with the personal and expand into the professional. It’s like allowing people to put on their own oxygen masks before taking responsibility for those next to them.

Stop broadcasting your digital data. Wireless data leaks two ways: the weakly encrypted wireless router in your office and the unprotected wireless connection you use to access the Internet in an airport, hotel or café. Have a security pro configure the wireless router in your office for WPA-2 encryption or better and perform a thorough security audit of your network. To protect your data on the road, set up wireless tethering with your mobile phone provider and stop using other people’s hot spots.

Eliminate the inside spy. Perform serious background checks before hiring new employees. The number one predictor of future theft by an employee is past theft. Follow up on the prospect’s references and ask for some that aren’t on the application. Letting prospective hires know in advance that you will be performing a comprehensive background check will discourage them from malfeasance.

Don’t let your mobile data walk away. Up to 50 percent of all major data breach originates with the loss of a laptop, tablet or mobile phone. Either carry these on your person (making sure not to set them down in airports, cafes, conferences, etc.), store them in the hotel room safe, or lock them in an office or private room when not using them. Physical security is the most overlooked, most effective form of protection. Also, have the security pro mentioned earlier implement strong passwords, whole disk encryption and remote data-wiping capabilities. Set your screen saver to engage after five minutes of inactivity and check the box that requires you to enter your password upon re-entry.

Spend a day in your dumpster. You may have a shredder, but the problem is no one uses it consistently. Pretend you are your fiercest competitor and sort through outgoing trash for old invoices, credit card receipts, bank statements, customer lists and trade secrets. If employees know you conduct occasional dumpster audits, they’ll think twice about failing to shred the next document.

Take these steps and you begin the process of starving data thieves of the information they literally take to the bank.  It will be a lot easier to sit back and relax- maybe even have a shaken martini- when you know your business is secure.

James Bond martini

John Sileo is an anti-fraud training expert and in-demand speaker on digital reputation, identity theft and online privacy. His clients include the Department of Defense, Pfizer, Visa, and Homeland Security. See his recent media appearances on 60 Minutes, Anderson Cooper and Fox Business.

 

 

 

 

 

 

Protect Your Packages this Holiday Season!

Almost 20 billion packages will be delivered through the mail this holiday season. Even at $5 per package, that’s more than $100 Billion in value going through the mail–a scale too large and tempting for criminals to ignore.

Why do thieves target us during the holidays? In addition to the volume and value of holiday mail, criminals are taking advantage of the perfect winter storm:

  • Trucks are overloaded, mail & UPS carriers are overworked and shoppers are overwhelmed, which makes theft easy and attractive
  • Thieves take advantage not just of our good nature during the holidays, but of how distracted we are
  • Criminals see our generosity of giving as a goldmine waiting to be exploited

But picking packages off of your doorstep isn’t the only type of crime that skyrockets during December. Thieves don’t just want to steal the gifts inside your packages, they want the identity information that goes along with them: credit card numbers, bank accounts, invoices, even the checks that grandma sends in a holiday card. Check washers want to soak your checks in acetone, erase the Pay To field and replacing it with the word CASH.

How do we protect our mail and packages during the holidays, or any day?

  • Install a locking mailbox at your home and retrieve your mail early in the day, before criminals have a chance to steal it
  • Get a PO box during heavy mailing times and use that address for packages, sensitive documents or payments
  • Instead of putting outbound packages in your mailbox, drop them directly at the post office. Even the blue USPS boxes are commonly emptied by thieves at night.
  • Tell Grandma to stop sending cash! It’s too easy to steal and impossible to trace.
  • If you must send a physical payment through the mail, use high security checks like those provided by Deluxe.
  • Use UPS or FedEx to ship packages so that you can track their progress, insure the contents and require a signature at the other end.
  • If you generally aren’t at home when packages are delivered, have them shipped to your work so that they don’t sit on your porch for hours.
  • Check out our 12 Days to a Safe Christmas for more tips on protecting yourself against cyber crime, party crashers and Facebook stalkers during the season.

Take these simple tips when sending gifts and cards and you won’t lose your valuable data and goods to the identity theft Grinches.

 

Anderson Cooper Targets ID Theft in New Year's Resolution

Anderson Cooper’s 1st show of the year brought a panel of experts to discuss New Year’s resolutions, why we make them and how we can better keep them. Identity theft expert John Sileo closed out the show with 3 Tips for Avoiding Scams in the new year. Click on the video to the left to view the segment. Anderson and John discuss smartphone stupidity, passwords and social networking privacy.
Identity Theft Expert John Sileo Appears on the Anderson Cooper New Year’s Resolution Special.

John Sileo is an award-winning author and speaks internationally on the dark art of deception (identity theft, data privacy, social media manipulation) and it’s polar opposite, the powerful use of trust, to achieve success. He is CEO of The Sileo Group, which advises teams on how to multiply results and increase performance by building a culture of deep trust. His clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. Sample his keynote or media appearances on Anderson Cooper, 60 Minutes or Fox Business. Contact him on 800.258.8076.

Avoid Spring Break Travel Scams

Here comes Spring Break! And the scams that go along with travel and vacations, whether you are a student or just taking some time off. 

Picture this: you find a great deal online for a vacation package and are counting the days till you take off for some fun in the sun. The day finally arrives and you show up at the airport, bags packed and ready to take flight. But when you reach the ticket counter, you learn that you have no flights booked… you’ve been scammed!

It happens ALL THE TIME, and scammers are getting more and more convincing. Scams rise during any busy travel season, but there are ways to avoid becoming a victim. Here are some tips on how to prevent travel scams and make sure that you get to enjoy a great Spring break trip.

  • Verify the business you are booking your trip through. If you are going to use a travel agency or online booking company, make sure they are legitimate first. Go online and do your research – if people have been scammed before by the company, the internet is the first place they will go to vent. You can even ask the company for referrals so you can check up on some satisfied customers.
  • Read everything carefully before you sign. Sometimes there are hidden fees or clauses where they can  change the airport you are flying into or out of without telling you – even up to 100 miles away!  Make sure you know the airline and hotel before signing. This way you can verify their legitimacy. Feel free to contact them and make sure that this is a great deal.
  • Always pay with a credit card. Good credit card companies allow you to dispute fraudulent charges so that you are not held liable for the money. If the company insists you pay with cash or check or money order, GO SOMEPLACE ELSE! Legitimate travel companies will let you use a credit card.
  • Make sure you get EVERYTHING in writing. If your great deal does turn out to be a scam, you will need something to show the credit card company in order to dispute the charges.
  • If it sounds too good to be true, then it probably is. If they are offering you a flight to Mexico that is regularly $500 for $100, then chances are, it’s a scam. While there are great ways to book your hotel + flight + food + drink together to save money, most don’t offer an 80% discount!
  • Buy directly from the companies themselves (airline, hotel, transportation, tickets). Many times the actual companies guarantee the cheapest possible fare on their own website (United does this, for example). Even if it does cost you a bit more, you will sleep better at night knowing that your trip is booked and confirmed.
  • A lot of Mexico resorts offer all inclusive packages that are a great deal. You simply need to purchase your airfare. If you are booking it directly through the resort websites themselves, your chances of getting scammed drops immensely.
  • Don’t be afraid to try a website like TripAdvisor.com to do some background investigation.

Getting scammed definitely kills the vacation buzz! Getting scammed when you’re ready to have a great time with friends and family just plain sucks!  Follow these tips to make sure that it doesn’t happen to you.

John Sileo will be delivering identity theft speeches during Spring Break. Luckily, he travels frequently with his family.