Tag Archive for: Credit Freeze

Equifax Data Breach Protection Tips

How to Protect Yourself from the Equifax Data Breach

Equifax, one of the three major consumer credit reporting agencies disclosed that hackers compromised Social Security and driver’s license numbers as well as names, birthdates, addresses and some credit cards on more than 143 million Americans. If you have a credit profile, you were probably affected.

Credit reporting companies collect and sell vast troves of consumer data from your buying habits to your credit worthiness, making this quite possibly the most destructive data security breach in history. By hacking Equifax, the criminals were able to get all of your personally identifying information in a one-stop shop. This is the third major cybersecurity breach at Equifax since 2015, demonstrating that they continue to place profits over consumer protection. Ultimately, their negligence will erode their margins, their credibility and their position as one of the big three.

But that isn’t your concern – your concern is protecting yourself and your family from the abuse of that stolen information that will happen over the next 3 years.

Minimize Your Risk from the Equifax Data Breach

  1. Assume that your identity has been compromised. Don’t take a chance that you are one of the very few adult American’s that aren’t affected. It’s not time to panic, it’s time to act.
  2. If you want to see the spin that Equifax is putting on the story, visit their website. Here’s how the story usually develops: 1. They announce the breach and say that fraud hasn’t been detected 2. A few days later when you aren’t paying attention, they retract that statement because fraud is happening, 3. Sometime after that they admit that more people, more identity and more fraud took place than originally thought. They encourage you to sign up for their free monitoring (which you should do), but it does nothing to actually prevent identity theft, it just might help you catch it when it happens.
  3. I recommend placing a verbal password on all of your bank accounts and credit cards so that criminals can’t use the information they have from the breach to socially engineer their way into your accounts. Call your banks and credit card companies and request a “call-in” password be placed on your account.
  4. Begin monitoring your bank, credit card and credit accounts on a regular basis. Consider watching this video and then setting up account alerts to make this process easier.
  5. Visit AnnualCreditReport.com to get your credit report from the three credit reporting bureaus to see if there are any newly established, fraudulent accounts set up. DON’T JUST CHECK EQUIFAX, AS THE CRIMINALS HAVE ENOUGH OF YOUR DATA TO ABUSE YOUR CREDIT THROUGH ALL THREE BUREAUS.
  6. MOST IMPORTANTLY, FREEZE YOUR CREDIT. The video above walks you through why this is such an important step. Some websites and cybersecurity experts will tell you to simply place a fraud alert on your three credit profiles. I am telling you that this isn’t strong enough to protect your credit. Freezing your credit puts a password on your credit profile, so that criminals can’t apply for credit in your name (unless they steal your password too). Here are the credit freeze websites and phone numbers for each bureau. Equifax is being overwhelmed by requests, so be patient and keep trying. Even if it doesn’t happen today, you need to Freeze Your Credit!

Equifax Credit Freeze
P.O. Box 105788 Atlanta, Georgia 30348
Toll-Free: 1.800.685.1111

TransUnion Credit Freeze
Fraud Victim Assistance Department P.O. Box 6790 Fullerton, CA 92834
Toll-Free: 1.888.909.8872

Experian Credit Freeze
P.O. Box 9554 Allen, TX 75013
Toll-Free: 1.888.397.3742

John Sileo is an an award-winning author and keynote speaker on cybersecurity. John specializes in making security entertaining, so that it works. John is CEO of The Sileo Group, whose clients include the Pentagon, Visa, Homeland Security & Pfizer. John’s body of work includes appearances on 60 Minutes, Rachael Ray, Anderson Cooper & Fox Business. Contact him directly on 800.258.8076.

Identity Theft – Know Your Rights

Have you experienced that clutch of fear that makes your heart skip a beat when you all of a sudden discover your wallet is missing? Your first reaction might be a cuss word for carrying all that critical information in the first place. Your second is to try to slow your mind as it frantically scans for solutions. Knowing what to do if you lose vital information and knowing your rights if you become a victim of identity theft will save you time, money and a ton of stress.

A consumer survey conducted by the Federal Trade Commission reveals, in a new report, that many identity theft victims do not understand their rights. Following is a summary of what you should know if you become the unfortunate victim of identity theft.

  • Fraud Alert. Placing a fraud alert on your credit file with the three credit bureaus (CRA’s) is the first step and may prevent identity theft if done timely. It’s important to file with each of the bureaus, TransUnion, Experian and Equifax. Although each of the bureaus claims it will notify the other two, it may take weeks or longer and you have no time to lose.Once a fraud alert is placed on your account, you should be contacted by phone by any lenders to confirm that you truly do want to open a new account. Any consumer who has a good faith suspicion that they have been, or are about to become, a victim of identity theft may place a fraud alert on their credit files. Such alerts notify potential creditors that consumers may have been a victim of fraud and that special care should be taken to verify the consumers’ identity before extending new or additional credit. It’s important to follow up after your request and verify with each CRA that it has, in fact, placed a fraud alert on your file. See the final bullet point about freezing your credit for additional protection.
  • Free Credit Report. When a consumer places a fraud alert, she has a right to request a free credit report from each of the CRA’s. These credit reports are separate from, and in addition to, the annual free credit report that all consumers are entitled to receive from the three nationwide CRA’s via annualcreditreport.com. According to the FTC survey, only half of consumers know they are entitled to this additional, free report. Again, follow up with the CRA’s if the credit reports do not arrive timely.
  • Disputing the Accuracy of Information on Credit Reports. Consumers have the right to dispute the accuracy of information on their credit report either with the creditor that provided the information to the CRAs or with the CRAs themselves. The creditor or CRA is then required to perform a reasonable investigation to determine whether the contested information is accurate. If the information is inaccurate, the report must be corrected.As Martha White reported in Time Moneyland, credit bureaus don’t always make it easy to dispute incorrect information. While almost three-quarters of respondents were able to get disputes resolved in either one or two contacts, 24% had to contact the bureau three to five times and another 4% had to initiate six or more contacts to get their dispute resolved.
  • Blocking the Release of Fraudulent Information in Credit Reports
    Generally, if a consumer identifies information on his or her credit report as being the result of identity theft and provides a copy of the police report to the CRAs, the FTC requires the CRA to block the reporting of that information.
  • Credit Freeze. A fraud alert is different than a credit freeze, which completely freezes your credit to all activity for a period of time.  To learn more about freezing your credit and how to reach the three credit bureaus, go to

FTC data shows that, for more than a decade, the top category of complaints it handles is identity theft. It’s essential that you know your rights and, without fail, follow up and, perhaps most importantly, be persistent.

John Sileo is an award-winning author and international speaker on the dark art of deception (identity theft, data privacy, social media manipulation) and its polar opposite, the powerful use of trust, to achieve success. He is CEO of The Sileo Group, which advises teams on how to multiply performance by building a culture of deep trust. His clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. Sample his Keynote Presentation (he shares how he lost $300,000, 2 years and his business to data breach) or watch him on Anderson Cooper, 60 Minutes or Fox Business. 1.800.258.8076.

Video: How a Credit Freeze Stops Identity Theft

A Simple Credit Freeze will Lock Down Your Credit

Freezing your credit is the number one way to protect against financial identity theft. If everyone in the country locked down their credit, identity thieves would quickly be out of business. At least, a major part of their business. Take 30 minutes and lower your chances of identity theft drastically (see the online Freeze links at the bottom of this post).

To go directly to placing a security freeze on your 3 bureau accounts, page down to the bottom section.

Every time you establish new credit (e.g., open up a new credit card, store account or bank account, finance a car or home loan, etc.), an entry is created in your credit file which is maintained by companies like Experian, Equifax and TransUnion (listed below). The trouble is, with your name, address and social security number, an identity thief can pretend to be you and can establish credit (i.e., spend your net worth) in your name.

A freeze is simply an agreement you make with the three main credit reporting bureaus (Experian, Equifax and TransUnion – listed below) that they won’t allow new accounts (credit card, banking, brokerage, loans, rental agreements, etc.) to be attached to your name/social security number unless you contact the credit bureau, give them a password and allow them to unfreeze or thaw your account for a short period of time. Yes, freezing your credit takes a bit of time (maybe an hour of work), can be a little inconvenient when you want to set up a new account (that said, let’s face it, businesses want to make it as easy as possible to unfreeze your credit because they benefit when you set up new accounts and spend more money) and it can cost a few dollars (generally about $10 to unfreeze, a small price compared to the recovery costs of identity theft). And it is worth it! It’s like putting locks on your doors.

Since all states don’t allow you, by law, to freeze your credit, the three credit reporting bureaus have begun to offer credit freezes on a national basis. This is a major step forward in the prevention of identity theft, even if they are offering it for profit reasons (they make money every time you freeze/unfreeze your credit). If your state does not currently offer credit freezes by law, you can now apply with each credit reporting bureau individually. Regardless of where you live, freeze your credit today.A credit freeze doesn’t affect your existing credit – it doesn’t freeze credit cards, bank accounts or loans you already have. It only freezes access to your account unless someone has a password to get in. It’s like having a PIN number on your ATM card. It also doesn’t lower (or raise) your credit score.

Equifax Credit Freeze
P.O. Box 105788 Atlanta, Georgia 30348
Toll-Free: 1.800.685.1111

TransUnion Credit Freeze
Fraud Victim Assistance Department P.O. Box 6790 Fullerton, CA 92834
Toll-Free: 1.888.909.8872

Experian Credit Freeze
P.O. Box 9554 Allen, TX 75013
Toll-Free: 1.888.397.3742

John Sileo is an award-winning author and highly- entertaining keynote speaker on the dark art of deception (cybersecurity, identity theft, data privacy, social engineering). He is CEO of The Sileo Group and his clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. 303.777.3221

Reading Credit Reports

This article provides a more detailed guide to reading your credit report as referenced in Privacy Means Profit.

A credit report is a history of how you or your company borrow and then pay off your credit, including delinquency and bankruptcy. There are currently three main credit bureaus in the United States—Equifax, Experian and TransUnion. If you own a home, have a credit card, lease a car, or apply for or use credit of any sort, this information is reported to one, two or all three of these credit bureaus. In addition, they collect information on how timely you pay your bills, how often you are tardy, how frequently your credit is checked by companies and any changes of address, employment, or personal information.

By monitoring these reports closely, you will know when someone else is using your credit rating to their benefit. If an identity thief opens a new credit card or takes out a loan using your Social Security number, you will see it on your report. The quicker you spot the problem, the less trouble it will cause. Monitoring your credit report is the single most effective monitoring tool available to keep minor identity theft from turning into full-scale identity fraud.

Ordering Your Credit Report

Order your credit report from the first of three agencies (listed below). By law, you are entitled to one free report from each agency once a year. The easiest way to get a report is to visit www.AnnualCreditReport.com or call 1-877-322-8228. Make sure that you request your free annual credit report from one credit agency only, as you will order the other two reports throughout the remainder of the year. By spreading the reports out over time, you will be monitoring your files consistently and frequently.

Be prepared to have your account information handy. Even when applying for your free credit report online, you will reach a screen that instructs you to call in to ‘Confirm your Identity’. The representative will ask you a series of questions that range from your current and past addresses, bank and credit card account numbers, the date the accounts were opened/closed, mother’s maiden name, and date of birth. They may also ask you the amounts that you have taken out in loans. Don’t get discouraged by the process. This is just another way they are protecting your identity by ensuring they give this information out to the right person. And since you have initiated the call, you are in control of the flow of information.

Skip ahead 4 months from today on your calendar, and mark down the following information:

Request & Review Next Credit Report—Return to www.AnnualCreditReport.com or call 1-877-322-8228. The second time you request your report, choose a credit agency that you didn’t chose the first time (e.g., if you chose Equifax first, choose Experian second, TransUnion third and back to Equifax one year from today).

Skip forward 8 and 12 months on your calendar and mark down which credit bureau you should request a credit report from. On month 12, you will be requesting the report from the same credit bureau that you requested it from the first time. If you use an electronic calendar, schedule this as a recurring event for every four months—that way you will be automatically reminded every time you should review your credit. While ordering your credit report may not be the easiest or most hassle-free process, it is the MOST effective way to monitor identity theft and worth your time.

P.O. Box 105788
Atlanta, Georgia 30348
Toll Free: 1-800-685-1111

P.O. Box 6790
Fullerton, CA 92834
Toll Free: 1-800-888-4213

P.O. Box 9554
Allen, TX 75013
Toll Free:1-888-397-3742

Reading Credit Reports

When you receive your first credit report, follow these steps:

  1. Completely read through the entire report and the definitions that the credit reporting agency gives you so you understand how to interpret the information. While reviewing your report a second time, use a highlighter to mark any accounts that you don’t recognize or that appear to contain inaccurate information (e.g., negative credit feedback where there should be none), and a different colored highlighter for any accounts that you no longer need or use.
  2. Contact the credit bureau about any accounts that you have highlighted because you don’t recognize them or because of erroneous information. Be aware that some companies give you a credit card with their name on it (like Sears) that is issued by another company (GE Capital). You may need to do some research on your credit card statements to understand who actually issued the card. The credit bureau should help you work through the questionable information. To get through more quickly to a human being at the credit bureau, get in contact with the fraud department, which has more reason to take your call.
  3. Call and cancel all of the accounts on your credit report that you no longer need or use. Please be aware that canceling credit accounts can affect your credit score (sometimes it will lower the amount of credit you have available), so only do this in conjunction with your accountant or financial counselor. If done over time, and in the right way, it won’t adversely affect your credit score. Make sure that you call the company that issued the card or loan, not the credit bureau. For example, if you have five credit cards that you no longer need (and probably have forgotten you even had), call each credit card company, settle any balances and cancel the account. This is another means of Eliminating the Source. It minimizes the number of places that a thief can take advantage of your credit. If you do not wish to lose the credit value from those accounts, simply monitor them to make sure that no money is ever spent on them.
  4. The next time you review your report, you should look for any changes as compared to the previous report. If there are changes, make sure that it is credit that you applied for, and not a new account set up by an identity thief. You will probably have very little work to do on future versions of your credit report as most of the hard work is done on the first round. Use this first time to educate yourself about credit reports and to clean up the years of neglect and identity creep.
  5. Make sure to have your spouse or partner order and monitor their credit reports, as they are mostly independent of yours. If your children are older than 16, I recommend that they monitor their credit reports as well, with your help.

Understanding Credit Reports

Once you have obtained access to the report, look for accounts you don’t have, inquiries you didn’t make, credit cards you didn’t open, residences you never lived at, court actions in other states, or unexpected changes to your credit rating.

Sections of a credit report:

  • Personal Information—A personal profile
  • Names
  • Residences (Current and Previous)
  • Social Security Number
  • Date of Birth
  • Driver’s License Number
  • Telephone Numbers
  • Spouse’s Name
  • Employer’s Name and Address

Any discrepancies with the information in your credit report could be a sign of fraud. You should file a dispute with the credit bureau for all your personal information discrepancies.

Credit Summary—History of all opened and closed accounts under your name:

  • Source (i.e., Bank Name/Address)
  • Date Opened/Reported Since
  • Type/Terms/Monthly Payment
  • Responsibility
  • Credit Limit/Original Amount/High Balance
  • Recent Balance/Recent Payment
  • Status Details

Lenders are not required to send your information to all three bureaus, so loans are sometimes only reported to one bureau, which can create discrepancies between different credit reports. In addition, some reports provide a history of balances for each of the lenders while others do not. It is important to review all three credit reports throughout the year to see if any fraudulent accounts have been opened under your name. Any accounts you didn’t open or any loans that are not yours should be disputed.

  • Public Records—Court actions coming from federal, state, and county court records:
  • Bankruptcy
  • Tax Liens
  • Monetary Judgments
  • Overdue Child Support Payments

If you find any discrepancies such as court actions from states you have not lived in, file a dispute with the bureau.

  • Credit Inquiries—There are two types of inquiries, Hard and Soft:
  • Hard Inquiries—You initiate the inquiry by filling out a credit application. These inquiries influence your credit rating and should be kept to a minimum.
  • Soft Inquiries—These inquiries include pre-approved credit cards or pre-employment screenings and can only be seen by you. They do not affect your credit rating.

If you did not apply for a loan or credit card that appears in this section, file a dispute with the bureau.

  • Credit Rating/Credit Score—Provides an indication to lenders of your credit risk:
  • All three credit bureaus use their own rating system (Equifax— BEACON, Experian—Fair Isaac Risk Model, TransUnion— EMPIRICA)
  • The higher your score, the better your credit rating

Your credit rating is affected positively and negatively by many factors, for example:

Remember, the quicker you spot the problem, the less trouble it will cause. Monitoring your credit report is the single most effective tool available to keep minor identity theft from turning into full-scale identity fraud. Freezing your credit is like locking your credit file with a password.

For a more convenient way to monitor your credit reports, along with other sources of identity risk, consider subscribing to one of the few reputable, useful identity monitoring services. To learn how to protect your identity, at home and in your business, read Privacy Means Profit.